Shipping, Returns, Damaged Packages & Cancellation Policy

Effective Date: August 8, 2026

Thank you for choosing Lady Justice Cosmetics! We appreciate your business and are committed to providing quality skincare products and a smooth shopping experience.

Shipping Policy

Lady Justice Cosmetics currently ships to addresses within the United States only.

Orders are shipped with an estimated delivery timeframe of 5–7 business days. Delivery times may vary due to weekends, holidays, weather, carrier delays, or other circumstances outside of our control.

Shipping costs are calculated at checkout based on your order and shipping destination. The applicable shipping cost will be displayed before you complete your purchase.

Once your order ships, you will receive tracking information when available. Please use the tracking information provided to monitor your package's progress.

Returns & Refunds

Due to the nature of our skincare and cosmetic products, returns are generally not accepted. However, Lady Justice Cosmetics may consider return requests for unused, unopened, and sealed products on a case-by-case basis.

All return requests must be reviewed and approved by Lady Justice Cosmetics before an item is sent back. Approval is not guaranteed.

Approved returns may be subject to product inspection and restocking requirements. Products that have been opened, used, altered, damaged, or are otherwise not in resalable condition may not be eligible for a return or refund.

If a return is approved, customers will be provided with instructions for returning the item. Customers are responsible for return shipping costs unless the return is due to an error on the part of Lady Justice Cosmetics or a damaged/defective product.

Refunds, when approved, will be issued to the original payment method after the returned product has been received and inspected.

This policy does not limit any rights you may have under applicable consumer protection laws.

Damaged Package Policy

We take care in packaging your order to help ensure that your products arrive safely. However, packages can occasionally become damaged during transit.

If your order arrives damaged, please contact Lady Justice Cosmetics as soon as possible after delivery. We may request photographs of the damaged package and/or product to help us assess the situation.

If your item is confirmed to have been damaged during shipping, Lady Justice Cosmetics will replace the damaged item when possible.

Please keep the original packaging and damaged product until we have completed our review, as the shipping carrier may require them.

Order Cancellation Policy

We understand that circumstances can change. Order cancellation requests are reviewed on a case-by-case basis.

If you need to cancel an order, please contact Lady Justice Cosmetics as soon as possible after placing your order. We will make every reasonable effort to accommodate your request if the order has not yet been processed or shipped.

Once an order has been processed or shipped, cancellation may no longer be possible.

Submitting a cancellation request does not guarantee that the order can be canceled.

Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

Lady Justice Cosmetics is not responsible for delays, returned packages, or additional shipping costs resulting from an incorrect or incomplete shipping address provided by the customer.

If an order is returned to Lady Justice Cosmetics because of an incorrect or incomplete address, additional shipping charges may apply if the customer requests that the order be reshipped.

Lost or Delayed Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check your delivery area and contact your local carrier.

For packages that are delayed or appear to be lost in transit, please contact Lady Justice Cosmetics so we can review the situation and determine the appropriate next steps.

Please understand that shipping delays caused by the carrier may be outside of Lady Justice Cosmetics' control.

Contact Us

If you have questions about your order, shipping, returns, damaged products, refunds, or cancellations, please contact Lady Justice Cosmetics through our customer service channels.

We appreciate your support and thank you for choosing Lady Justice Cosmetics!

Lady Justice Cosmetics